Guarantee Customers' Satisfaction From First To Last Touchpoint With A Complete User Experience System

Qberg is an integrated full smart system to handle appointments, managing queues, & facilitate feedback & reviews from clients. Qberg is fast & seamless with no need for any complex devices or installations.

Free 30 days trial · Exclusive Support · Get Started in 30 Minutes

Many Benefits & Advantages Available For You

Manage queues efficiently to avoid and delays or customer dissatisfaction
Smart appointments system with automatic reminders
Get customers reviews & feedback simply without any complications

كيف يعمل

تخلص من مشكلة الطوابير في 4 خطوات فقط

الخطوة الأخيرة:
اشعار للعميل: لقد حان دورك، تفضل!
الخطوة الثالثة:
تصل للعميل رسالة نصية برقم تذكرته في الطابور مع تنبيهات بالوقت
الخطوة الثانية:
يقوم العميل بإرسال رسالة نصية واختيار الخدمة المرغوبة
1-04
الخطوة الأولى:
يقوم العميل بقراءة الباركود الموجود في المكان من خلال جواله الخاص
الخطوة الأخيرة:
اشعار للعميل: لقد حان دورك، تفضل!
الخطوة الثالثة:
تصل للعميل رسالة نصية برقم تذكرته في الطابور مع تنبيهات بالوقت
الخطوة الثانية:
يقوم العميل بإرسال رسالة نصية واختيار الخدمة المرغوبة
1-04
الخطوة الأولى:
يقوم العميل بقراءة الباركود الموجود في المكان من خلال جواله الخاص
1-04
الخطوة الأولى:
يقوم العميل بقراءة الباركود الموجود في المكان من خلال جواله الخاص
الخطوة الثانية:
يقوم العميل بإرسال رسالة نصية واختيار الخدمة المرغوبة
الخطوة الثالثة:
تصل للعميل رسالة نصية برقم تذكرته في الطابور مع تنبيهات بالوقت
الخطوة الأخيرة:
اشعار للعميل: لقد حان دورك، تفضل!

Features To Organize Your Queues Efficiently & Smartly

Multiple Locations

Multiple Locations

We have a robust solution that supports organizations who owns/manages multiple locations & branches all over our centralized cloud environment.

Flexible Queue Management

Flexible Queue Management

We understand that every work environment is unique and we have made our solution very flexible and customizable for all sectors, whether government, hospitals, restaurants, banking and telecommunications

Omni-Channel Token Issuance

Omni-Channel Token Issuance

Customers can request a queue token through multiple ways such as SMS or Whatsapp or by your staff members

Customer Feedback

Customer Feedback

Stay on top of your customer satisfaction rating by requesting an instant feedback on service received after every visit. This enables quality experience for both customers and employees.

Notifications

Notifications

Personalized notifications and alerts will be sent to the users who are in waiting in a queue for availing their service.

Reports & Analytics

Reports & Analytics

Dashboard gives you a real-time insight into queue management. Oversee and manage visitor footfall, customer journey and frontline staff performance in real-time at all your locations.

Comprehensive Control Panel To Manage Your Queue

Comprehensive Control Panel To Manage Your Queue

Highly customizable control panel for your staff to easily view the issued tokens, number of people waiting, number of people served and number of no shows. It also allows the staff members to send the custom message or standard reminders to customer about their meeting.

Qberg's Impact & Achievements

CUSTOMER SATISFACTION RATE
% 0
YEARS OF EXPERIENCE
0
HOURS OF CUSTOMER WAITING TIME SAVED
0
CLIENTS
0

Join 200+ companies trusting our solutions

Hear from our customers

“Qberg provided an experience that took into account the conditions of all patients by choosing the clinics they were going to as soon as possible and this was our goal and what we are looking for and we did not find in traditional Queue Management systems…”
5/5
Yazan Yousef
DIRECTOR IN THE TECHNICAL DEPARTMENT
“We were looking for a system that rearranges customer lists according to the size of their financial accounts, we found nothing to support this challenge that will keep our customers satisfied and give them a unique experience, and finally we found Qberg system that provided important advantages that our customers touched and praised.”
5/5
Mohammed Al-Qahtani OPERATIONS MANAGER
“We have been experiencing the issues to organize customers roles in our restaurant, other systems did not give us solutions that ensured that all customers are maintained and satisfied, thank you Qberg team for this unique experience.”
5/5
Khaled Al-Anzi GENERAL MANAGER

Get a complete solution for your customers experience from the first to last touchpoint with your business

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